I walked into the bridal suite just to find out the bride was running around in her robe. FLIPPING OUT!!!! I get more nervous than the bride in situations like this thinking of the formals portraits. It didn’t take me long to figure out how unhappy she was with her bouquet.
She was angry that the bouquet delivered to her was nothing like the photo she showed her florist. Nervously, I asked her to show me the photo. She handed me her phone and I stared at the screen. Then I took a look at the tossed away bouquet and then looked back at the screen – trying to figure out how someone can make that out of this? There literally were no similarities. The flowers were completely different & even the colors were totally off.
So I requested if she can send me the photo of the bouquet that she initially wanted and can carry on with getting her makeup done so the wedding timeline is on schedule. The next thing I did was called my good friend Akram from Crochet Flowers explaining him everything. Not only did he agreed to make the bouquet on such short notice, he actually got the shown below bouquet delivered to the hotel within 40 minutes. 40 Minutes!
Why am I telling you this???? Well, if you are a business owner or wedding vendor, I hope you take 2 things out of this blog entry:
(1) You should be the first person to come to anyone’s mind when they think of anything related to your field of business or when referring. In this case, Akram was the first person I thought of when there was a problem with flowers/bouquet and he will always be the first one I refer to my brides for the amazing job he did.
(2) Be THAT Good at whatever you do. Especially when it comes to providing services! See, flowers could’ve been arranged from any florist in Dubai but not everyone understands the importance of things, makes delivery before promised time, and give it their 110%. Services matter just as much as the product. Or may be even more. And going back to the first point; great services will make you that first person popping in someone’s head when in dire need.
I feel blessed to know some of the best wedding vendors whom I can call friends. Akram sure is a rockstar! The bride was exceptionally happy with the bouquet, thanked me several times before for saving the day, and I give all the credit to Crochet Flowers for it. As far as I am concerned, I couldn’t be more happy with her formal portraits because they truly came out that good 😉